“Creating deeper customer relationships offers the single greatest opportunity for growth.”
PG Design + Build’s financial facility experts leverage 50+ years of bank design experience and research to create environments that:
- facilitate superior customer service,
- create memorable customer experiences,
- foster deeper customer connections,
- strengthen your brand,
- increase workforce and operational efficiencies,
- unlock your staff’s potential as universal bankers, and
- decrease staff turnover while increasing job satisfaction.
RENOVATE WITH PURPOSE
When your branch interiors are in need of a refresh, it’s time to consider how the design is serving your business objectives. PG will help your team navigate the options and opportunities to create your own unique branded branch experience, deepen customer relationships, and increase operational efficiencies.
To learn more about how PG does it, we invite you to “ASK STEVE!” See info at the bottom of this page for details.
NEW BRANCH CONSTRUCTION—A Turn-Key Process
Few endeavors offer a greater opportunity to impact your bottom line and brand experience than adding a well-designed, replicable branch location through new construction.
PG Design + Build provides a turn-key process to Plan, Design, and Build your new branch facilities for maximum impact. In 2002, PG added an in-house construction team to offer a single-source solution to create a seamless process and better experience for your team. We’ve found that a central vision and point of responsibility (PG) yields more controllable results, and avoids costly communication issues that can crop up when architects hand off drawings to outside construction crews. For those who have established contractor preferences, of course, we’re happy to work with your chosen construction vendor.
To save our clients time and money on new construction projects, PG developed relationships with Prefabricated Panel System vendors. To learn more about the quality and savings derived from prefabricated panels, click on the “PREFAB” tab at the top of this page.
TELLER PODS FOSTER DEEPER CUSTOMER RELATIONSHIPS
When you remove the barrier of a traditional teller line, amazing things happen. Suddenly, tellers have the freedom to approach every interaction as a universal banker and customers become better connected to your staff and brand. To learn more about what Teller Pods and PG Design + Build can do for your branches, click on the “Teller Pods” tab at the top of this page.
FREE CONSULTATION—ASK STEVE!
Steve Howlett is PG’s financial facility expert. He has spent more than 30 years transforming bank branches to maximize results.