230 West State Street, Sycamore, Illinois
Size: 32,000 square feet
2nd Corporate Identity Renovation
This project involved the complete remodeling and renovation of a 4-story building. A comprehensive reorganization of departments and traffic flow were developed to enhance and emphasize customer service. The first floor utilizes many retail marketing concepts such as a cyber cafe, a concierge station, “purposeful” waiting areas and remote teller systems. A complete merchandising and fulfillment program was integrated throughout the facility.
PG recently completed a 2nd renovation of this facility to facilitate a re-branding of this client’s corporate identity. With the implementation of PG Teller Pods and messaging kiosks, NBT has incorporated the universal banker approach to providing banking services and products to their customers.